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    FAQ

    Our Products 

    All hijabs are handcrafted at Honey Hijabs, which means that no two items are exactly the same. There may be variations in jewel placement, jewel colour, thread colour, fabric colour and fabric texture. We aim to keep variations to a minimal. 

    How do I Care for my Honey Hijab?

    Hand wash your Honey Hijabs in cold water using mild detergent, only if necessary. We would recommend spot cleaning your hijab and keeping the jewels away from water.  Due to the nature of the  jewels, please handle with care and check for loose jewels. If you find that they are loose, you can tighten the claws. The longevity of your Honey Hijab will depend on how well they are taken care of. Handle with love and store in a dust bag. 

    What is the Return/Exchange Policy? 

    Due to Covid19 we will not be accepting any exchanges until further notice. All sales will be final. 

    We're passionate about our products as much as we are about our customers.  If you are not completely satisfied with your order, we will gladly exchange your items. Items must be received within 14 days for an exchangeUnfortunately, we do not pay for shipping costs of returned items. Returned items must be sent by registered post with tracking details. The customer is responsible for any losses or damages incurred until the return arrives back to Honey Hijabs.  Once we have receive the returned items, we will issue an exchange within 3-4 business days.  All returned items must not be worn, washed or altered. Honey Hijabs reserves the right to deny return if the items does not meet return policy requirements. 

    Disclaimer

    At Honey Hijabs, we aim to present images of our products in the way that they appear in real life. However, due to various screen settings, the colours may differ slightly, or in other cases, greatly. Therefore, Honey Hijabs cannot  guarantee the the exact colour as it may appear on your screen. We take great care to the best of our abilities, to ensure that each product has been accurately measured and photographed.

    Questions 

    We love hearing from you! Email us at info@honeyhijabs.com for any further inquiries.