FAQ's


Our Products 

All hijabs are handcrafted at Honey Hijabs, which means that no two items are exactly the same. There may be variations in jewel placement, jewel colour, thread colour, fabric colour and fabric texture. We aim to keep variations to a minimal. 

How do I Care for my Honey Hijab?

Hand wash your Honey Hijabs in cold water using mild detergent, only if necessary. We would recommend spot cleaning your hijab and keeping the jewels away from water.  Due to the nature of the  jewels, please handle with care and check for loose jewels. If you find that they are loose, you can tighten the claws. The longevity of your Honey Hijab will depend on how well they are taken care of. Handle with love and store in a dust bag. 

 

When will I receive my Order? 

We're excited about every order, and we want our Honey Hijabs to reach their new homes as quickly as possible. Once we have received your order, we will process your orders between 2-6 business days. Shipping time varies based on locations and the shipping options.

Honey Hijabs ships to the following countries:

Country Shipping cost Delivery time
Canada $9.99 3-8 business days
United States $9.99

5-8 business days

United Kingdom $13.99 4-22 business days

 

We offer free shipping on orders +$75 to the US and Canada, and on orders +$120 to the UK.

Sales tax, customs fees, tariffs or duties are not included in pricing. Orders shipped to the United States  and United Kingdom could be charged with customs fees. 

 

What is the Return/Exchange Policy? 

We're passionate about our products as much as we are about our customers.  If you are not completely satisfied with your order, we will gladly exchange your items. Items must be received within 14 days for an exchangeUnfortunately, we do not pay for shipping costs of returned items. Returned items must be sent by registered post with tracking details. The customer is responsible for any losses or damages incurred until the return arrives back to Honey Hijabs.  Once we have receive the returned items, we will issue an exchange within 3-4 business days.  All returned items must not be worn, washed or altered. Honey Hijabs reserves the right to deny return if the items does not meet return policy requirements. 

Disclaimer

At Honey Hijabs, we aim to present images of our products in the way that they appear in real life. However, due to various screen settings, the colours may differ slightly, or in other cases, greatly. Therefore, Honey Hijabs cannot  guarantee the the exact colour as it may appear on your screen. We take great care to the best of our abilities, to ensure that each product has been accurately measured and photographed.

Questions 

We love hearing from you! Email us at info@honeyhijabs.com for any further inquiries.