All sales are final. We do not offer returns, exchanges, or refunds.

Oh no! We’re so sorry if your item arrived damaged or wasn’t quite perfect. Faulty items include anything received damaged or with a manufacturing defect. Please note, we can only consider items faulty if you let us know within 2 days of receiving your order—after that, normal wear and tear is expected.

If you’ve received a faulty item, don’t worry! Just send us an email at hey@honeyhijabs.com with:

• Your order number
• A clear photo of the faulty item
• A little note about the issue

Our team will review it right away and guide you on the next steps to make things right. Thank you for your patience and understanding—we’re here to help! 💛

We accept Visa, MasterCard, Discover, American Express, Shop Pay, Google Pay, and Apple Pay.

If your card was charged but you didn’t receive an order confirmation, it’s likely a pending charge. This charge should be reversed by your bank within a few business days, depending on their processing time.

No, orders cannot be changed or canceled once placed. Promo codes cannot be added or refunded retroactively.

Check your spam or junk mail folder. If it’s not there, contact us at hey@honeyhijabs.com.

If an item is out of stock, we’ll contact you to exchange it or issue a refund. In rare cases, this may lead to the cancellation of your order.

After placing your order, you’ll receive a confirmation email right away. Once your order ships (within 1-3 business days), we’ll send you another email with your tracking number so you can follow its journey to you.

If you don’t see these emails, be sure to check your spam or junk folder. Still no luck? It’s possible the email address entered at checkout was incorrect—feel free to reach out to us at hey@honeyhijabs.com, and we’ll be happy to assist!

Yes, we ship worldwide (with the exception of Russia and Israel). Shipping rates and delivery times vary depending on your location, and you’ll see the exact rates at checkout.

Please note that customers are responsible for any customs fees or duties upon delivery. If you don’t see a shipping rate for your country at checkout, no worries—just send us an email at hey@honeyhijabs.com, and we’ll be happy to help!

🇨🇦 Canada:

• 2-8 business days (Standard)
• 2-4 business days (Express)

🇺🇸 United States:

• 4-12 business days (Standard)
• 2-4 business days (Priority)

🇬🇧 United Kingdom:

• 4-15 business days

🌍 International:

• 4-21 business days

Once you place an order, it begins processing right away and typically cannot be changed or canceled. However, if your order has already shipped and you need to update or correct the shipping address, we recommend reaching out directly to the carrier for assistance.

Please note that modifying addresses or shipping methods may delay delivery and could result in additional fees, which are the customer’s responsibility and paid directly to the carrier.

Here’s how you can make changes with our carriers:

• UPS (for orders shipped via UPS):
  Create a free UPS My Choice account to update your address: UPS My Choice
• USPS (for orders shipped via USPS):
  Use USPS Package Intercept to request address changes: USPS Package Intercept
• Canada Post (for orders shipped within Canada):
  Use Canada Post's tools to manage deliveries: Canada Post Manage Deliveries

If your order hasn’t shipped yet, contact us at hey@honeyhijabs.com. While we’ll do our best to help, we can’t guarantee changes. Honey Hijabs isn’t responsible for incorrect addresses.

Use your tracking number to contact the shipping carrier directly. We are not liable for lost, stolen, or returned packages.

Colors may vary due to lighting and screen differences. We don’t offer refunds for color discrepancies.

Refer to the care instructions on the product page for more details.

No, only one discount code can be applied per order.

Unfortunately, we can’t apply discount codes to previous orders.

It may be expired, or it may not apply to certain products. For issues, contact us at hey@honeyhijabs.com before placing your order.

We work with trusted partners, who share our values and meet our standards.  Our community of workers and staff are provided with fair wages, and a safe working place. Honey Hijabs takes a zero-tolerance approach to both forced labor and child labor.

The Honey Hijabs affiliate program is invite-only, but we’d love to connect with influencers who share our values! If you’re interested in working with us, send us an email at hey@honeyhijabs.com with your details.